Making Staff Count | NIACE

Making Staff Count Tuesday, March 15, 2011 - 10:02

Making Staff Count - available online as a free download - outlines the benefits of addressing numeracy and shows how some local authorities have created opportunities for numeracy learning. It will help Senior Managers, HR Managers and elected members of local authorities to focus on the workplace as a site for numeracy learning.

Sue Southwood, NIACE Programme Director and one of the authors of Making Staff Count, said:

"Many councils have recognised that improving the literacy and numeracy skills of frontline workers has a positive impact on the quality of service delivery. Some have even reported improvements in staff retention and reductions in staff absenteeism, but more needs to be done to encourage adults in the workplace to improve their numeracy. Making Staff Count has been developed to help local authorities at a time when the way they deliver services to their communities is changing and staff need to be proficient at understanding and interpreting local needs in order to respond effectively."

Councillor Ian Fowler, Deputy Leader Blackpool Borough Council, said:

"Any publication that helps get our staff interested in learning is of great value. Literacy and numeracy are vital tools to have at our fingertips if we are to improve ourselves and our families' outcomes. We work in a local authority area that has high levels of deprivation and transience, so it is important that we up-skill our staff so that they can see that there is a way out of low-skill, low-achievement jobs and that a brighter future is attainable."

via niace.org.uk
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